Your first port of call for non urgent questions, Emails are usually picked up daily at the end of the day and replied to by the next working day, Please be as clear as possible when describing your problem this will enable me to answer your question faster and better click here to email me sales@malcomp.com
This is the Fastest method of getting support, If you are unable to contact me on 0797 1901 783 then please leave a message with your name phone number and brief summary of the problem, I will get the message at some point in the day, and as soon as possible I will ring you back, the phone is never intentionally switched off and is on 24 hours a day 7 days a week (sometimes I will leave my phone behind if I go out on the weekend but I always check my messages at the end of the day).